Shipping policy

🚚 New World Loot – Shipping Policy

(Crafted for Shopify — clear, compliant, and customer‑friendly) Source reference:

📦 Processing Times

  • All orders are processed within 1–3 business days.

  • Custom items (e.g., playmats, sleeves, deck boxes) may require 3–7 business days depending on production volume.

  • You’ll receive a confirmation email as soon as your order ships.

🌍 Shipping Locations

We currently ship to:

  • United Kingdom

  • European Union

  • United States & Canada

  • Australia & New Zealand If your region isn’t listed, reach out — we’re always expanding our delivery zones.

🚀 Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and order weight.

Typical delivery windows:

  • UK: 1–3 business days

  • EU: 3–7 business days

  • USA/Canada: 5–10 business days

  • Australia/NZ: 7–14 business days

Please note: Delivery times are estimates and may vary due to customs, carrier delays, or seasonal demand.

🎁 Tracking Your Order

All orders include tracking. Once dispatched, you’ll receive a tracking link so you can follow your package’s journey.

🛃 Customs, Duties & Taxes

International orders may be subject to import fees, duties, or taxes. These charges are the responsibility of the customer and vary by country.

📬 Lost, Delayed, or Damaged Packages

If your order is delayed, lost, or arrives damaged:

  • Contact us at new.world.loot@gmail.com

  • Include your order number and any relevant photos We’ll work with you and the carrier to resolve the issue quickly.

🔄 Returns & Exchanges

For details on returns, please refer to our Return & Refund Policy.